Important notice: changes to the Surfsight API

Two upcoming change to the Surfsight API may impact your use of the service.

Due to a more stringent validation process, the viewer role, which can be assigned to users in the Partner Portal, will only have access to limited functions across all platforms.

Requests to update, edit, create, or delete information under accessType: viewer, will not be allowed, and will return a 403 error.

Please note that API endpoints that require a partner token are not affected by these changes.

Furthermore, changes made by a user with viewer access are recorded in the audit log for review.

The events accOff and accOn are available as text only, without snapshot or video. This is configured as dataType parameter none. However, previously the dataType parameter could be configured as a media event: snapshot or video.

Due to a more stringent validation process, these events will not accept configurations as snapshot or video.

For devices that have this event configured as a media event, the configuration will be changed to text only.

This change impacts the PUT /devices/event-config, PUT /devices/{imei}/event-config, and POST /organizations/{orgId}/event-settings API calls.

This only affects integrations associated with the AI-12 dashcam.

These changes will be implemented in the release scheduled for August 25.

We understand that these changes may cause some disruption to your workflow, and we apologize for any inconvenience. If you have any questions or concerns, please reach out to your Technical Account Manager.

Thank you for your understanding and continued support.